INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: How can I place an order?

Simply visit www.smartnshop.com, choose your product, add it to the cart, and proceed to checkout.

: What are your delivery options?

We offer standard shipping, express delivery (extra charge), and in-store pickup.We deliver to all major cities and regions of Pakistan via reliable courier services.

What payment methods do you accept?

We accept cash on delivery (COD), bank transfers, credit/debit cards, and mobile payments (EasyPaisa/JazzCash if applicable).

How do refunds/Exchange work?

We only exchange products that are damaged, defective, or not as described. We do not offer refunds. .

Do you restock sold-out items?

Yes, but availability varies. Contact us for updates!

How do I contact customer support?

You can reach our support team via:
📞 WhatsApp: +92-334-5517773
📧 Email: admin@smartnshop.com
🌐 Website: www.smartnshop.com

Can I track my order?

Yes, once your order is dispatched, you’ll receive a tracking number via SMS or WhatsApp.

What if I receive a damaged or incorrect product?

We offer an exchange policy. If you receive the wrong or damaged item, send us clear photos or videos via WhatsApp within 3 days of delivery. Once approved, we’ll arrange for an exchange.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS