1. Introduction
Welcome to Shop N Smart (“we,” “our,” or “us”). We operate the website www.smartnshop.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our site, make a purchase, or interact with us.

2. Information We Collect
We collect information you provide directly to us:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely by our payment gateways; we do not store full credit card numbers).
  • Order Information: Details about the products you purchase and your order history.
  • Technical Information: When you visit our site, we automatically collect your IP address, browser type, device information, and pages you viewed through cookies and similar technologies.

3. How We Use Your Information
We use your information for the following purposes:

  • To process and fulfill your orders, including sending you order confirmations and tracking information.
  • To communicate with you about your account, orders, and customer service inquiries.
  • To send you marketing and promotional messages (only if you have explicitly opted-in).
  • To improve our website, products, and customer service.
  • To prevent fraud and ensure the security of our website.

4. Sharing Your Information
We value your trust. We do not sell or rent your personal information to third parties. We only share your data with trusted service providers to help us operate our business, such as:

  • Payment Processors (e.g., Bank, JazzCash, EasyPaisa or Casho on Delivery) to securely handle payments.
  • Shipping Companies (e.g., Pakistan Post, TCS, Leopards, Trax, M&M) to deliver your orders.
  • Marketing & Analytics Tools (e.g., Google Analytics, Facebook Pixel) to understand how customers use our site. This data is anonymized and aggregated.

5. Cookies
Our website uses “cookies” to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and items in your shopping cart. You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our site.

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or update your information.
  • Request that we delete your personal data (subject to certain legal obligations).
  • Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at admin@shopnsmart.com

8. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Last Updated” date.

10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us: